What features and functions are other SaaS providers adding to their platforms right now to increase retention and customer satisfaction (and reduce churn/attrition)?

Upstream Product Marketing

WHY SOFTWARE-AS-A-SERVICE BUSINESS NEEDS A MOBILE APP?

Source Article: https://theappsolutions.com/blog/development/why-saas-needs-app/

Aurora WDC Analysis: The development of SaaS apps provides unique value for clients. A mobile app allows for greater availability of the service, letting your client’s stakeholders receive updated information more quickly. A mobile app can also increase productivity for teams and increase collaboration. As mobile devices have become more common in daily life, it is important for providers to respond to that trend, offering an app can easily cater to a client’s changing business practice.

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