How do we keep users engaged in our platform as environmental restrictions ease and “screen burnout” begins to set in?

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The World Health Organization officially recognizes workplace ‘burnout’ as an occupational phenomenon

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Aurora WDC Analysis: In the COVID-19 era, the WHO has listed burnout as an occupational hazard. Symptoms of burn out include feelings of depletion or exhaustion, feelings of distance from one’s job, and reduced professional efficacy. According to Dan Schawbel, research director at HR advisory firm Future Workplace, burnout is an epidemic and will likely worsen in time. As vendors, it is important to be flexible when it comes to keeping users engaged. A client who is understood and enjoys working with a helpful vendor will likely renew a contract, even in times like the coronavirus pandemic.

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